What is the procedure to purchase tickets?
Tickets will go on sale on Monday, August 10 starting at 1PM (EDT). On the Fantasia website (www.fantasiafestival.com), each film has a dedicated page on which you will find a description of the film, a trailer, and a button labeled “Buy Ticket”, which will redirect you to our streaming platform. Once on the platform, clicking on ‘Buy Ticket’ will open a pop-up prompting you to enter your credit card information. Please note that you must have an account to purchase tickets!
How do I create an account on your new streaming platform?
In order to purchase tickets and watch our films, will need to create an account on the online platform hosted by our video streaming partner, Shift 72. The link to our platform will be posted on our website (www.fantasiafestival.com) as of August 10, 2020. Once on the platform, simply click on the “Create Account” button at the top right to create your account.
What payment methods do you accept?
We accept all major credit cards. Payments are done through Stripe. If you experience an issue with payment, we encourage you to contact your bank, or Stripe.
How do I watch the films?
Purchasing a film ticket automatically adds it to your Library. When logged into your account on our streaming platform, click on ‘Signed in as (your username)’ at the top right of the screen and select ‘My Library’, where you will find all films for which you’ve purchased tickets.
Note that on-demand titles will be accessible at any time during the festival, from August 20 to September 2nd, 2020. Once you have started watching a film (pressed Play), you will have 30 hours to finish it.
For films that are streaming live, you will have a 5-minute window from the scheduled starting time of the film to start viewing it, after which it will no longer be available to play. In other words, for films with a specific streaming date and time, you must watch the film in real time, as it will not be available to you for 30 hours like the on-demand ones.
When a film has multiple screenings, be careful to choose the right screening date and time you wish to attend. Tickets to a screening cannot be exchanged for a different screening of the same film.
For a full list of which titles are on-demand or streaming live, please view our schedule at https://fantasiafestival.com/uploads/FT20-Schedule-EN-F.pdf
Will ticket prices and packages be the same as for previous editions of the festival?
Tickets for feature films and shorts programs will be priced at 8$ CAD. Shorts programs presented as part of the Fantastiques week-ends du cinéma québécois and My First Fantasia will be free. Special events, panels and artist talks will be available globally, also for free. More information regarding special events registration will follow shortly!
Will there be an unlimited amount of tickets available for each film?
No; ticket numbers will be limited to capacities comparable to that of physical cinema spaces.
Will I be able to watch the films on my TV screen?
Yes. You can cast the films from your computer, mobile phone or tablet to your TV screen using Apple TV or Chromecast devices. You can also use a simple HDMI cable to plug your TV screen into your computer. You can find more information on compatibility here.