What is the procedure to purchase tickets?
Tickets will go on sale on Friday, July 23 starting at 1PM (EDT). On the Fantasia website (www.fantasiafestival.com), each film has a dedicated page on which you will find a description of the film, a trailer, and a button labeled “Buy Ticket”. For online screenings, clicking this button will redirect you to our streaming platform. Once on the platform, clicking on ‘Buy Ticket’ will open a pop-up prompting you to enter your credit card information. Please note that you must have an account to purchase tickets!
For in-person screenings, you will be taken to the Ticketpro website.
What is the festival passport?
The festival passport allows you access to all of our online screenings on the festival platform. For in-person screenings, you'll have to purchase individual tickets. You can buy the passport on the Ticketpro website until July 23, at which point you'll be able to buy it directly on our streaming platform.
The passport costs 75$, including taxes. Note that it is only available to users residing in Canada. If you are not in Canada during the festival, you will not be able to watch the films.
I have purchased a Festival Passport. How do I access my films?
If you already have an account on our online streaming platform (films.fantasiafestival.com), all the films will be automatically added to your "My Library" tab a few days before the festival begins. Obviously, you won't be able to watch anything until the official start of the festival, August 5th. If you do not have an account on our streaming platform, or if it was created under a different email address than you used to purchase your Passport, you will receive an email prompting you to create a new account. The films will be added to your Library once the account is created and confirmed.
Will ticket prices and packages be the same as for previous editions of the festival?
A brand new feature of this year's fest is the festival passport! Priced at 75$, purchasing it will allow you to any online screening you'd like throughout the festival. Individual tickets for feature films and shorts programs will be priced at 8$ CAD. Shorts programs presented as part of My First Fantasia will be free. Special events, panels and artist talks will be available globally, also for free. More information regarding special events registration will follow shortly!
Several virtual screenings seem to be scheduled for 9AM. What's that about?
These virtual screenings are actually available to watch for a 24-hour period: starting at 9AM on the listed date, until 9AM the next day.
How do I create an account on your new streaming platform?
In order to purchase tickets and watch our films, will need to create an account on the online platform hosted by our video streaming partner, Shift 72. The link to our platform will be posted on our website (www.fantasiafestival.com) as of July 23, 2021. Once on the platform, simply click on the “Create Account” button at the top right to create your account. If you made an account last year, you can simply sign in, instead of creating a new one.
What payment methods do you accept?
We accept all major credit cards. Payments are done through Stripe. If you experience an issue with payment, we encourage you to contact your bank, or Stripe.
Will there be an unlimited amount of tickets available for each film?
No; ticket numbers will be limited to capacities comparable to that of physical cinema spaces.